security
Fraud Prevention

Protect yourself against fraud.

Fraud prevention is about spotting scams early, protecting your personal information, and taking fast action if something feels off.

Quick actions if you suspect a scam

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Verify: Hang up and call us back at 806-742-3606. Fraudsters can “spoof” phone numbers.
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Pause: Don’t click. Don’t reply. Don’t send money.
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Lock: Turn your debit card off in My Cards.

Why scams work (and how to beat them.)

Scammers often rely on urgency, impersonation, and pressure to bypass your normal habits. Best practice: slow down, verify the source using official contact methods, and don’t be afraid to ask questions.

How to Protect Yourself

Stopping fraudsters in their tracks is easier if you understand how they operate.
Think Before You Click
Avoid clicking on suspicious links or attachments.
Use Strong Passwords
Create unique passwords and update them regularly.
Verify Requests
If someone asks for personal information, confirm their identity through official channels.
Enable Multi-Factor Authentication
Add an extra layer of security to your accounts.
RED FLAG WARNING SIGNS

What Texas Tech Credit Union will never request from you.

If someone asks for any of the items below, treat it as a red flag and call us directly.
We will never ask for...
Scammers may request...
Your online banking username or password
“I need your login to verify your account.”
A verification code sent to your phone
“Read me the code you just received.”
Your full debit/credit card number
“Confirm the full card number.”
Your debit card PIN
“We need your PIN to stop fraud.”
Your CVV or expiration date
“Tap this link to confirm activity.”
Clicking a link to “verify” a transaction
“Tap this link to confirm activity.”
What We Do to Protect You

We use advanced security measures, including:

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Encryption
Protecting your data during every transaction.
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Fraud Monitoring
Detecting unusual activity in real time
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Secure Authentication
Multi-layered login protection

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